1. How long does Sultan take to ship?

Orders are processed and shipped out in 1-3 business days, on average. The shipping option you choose and your location affect delivery times. Processing timeframes may vary during periods of high demand.

2. Can I Track My Order?

Of course! You will receive a shipping confirmation email with tracking details as soon as your product ships. Your package’s progress can be tracked with the tracking information supplied. 

3.Do You Ship Internationally? 

We do ship internationally, yes. Please be advised that there may be applicable taxes and customs charges. Furthermore, local laws may prohibit the shipping of some products internationally.

4. What Is Your Return Policy?

Within 30 days of delivery, eligible items can be returned. The items need to be in their original, unopened, and unused state. To begin a return and obtain additional instructions, get in touch with our customer service department.

 5. How Do I Get in Touch with Customer Service? 

Please email [Contact Email] to reach our customer support team with any questions or requests for help. We are available to assist you and make sure Sultan is a seamless experience for you. 

6. Which Payment Options Are Accepted? 

We take a number of payment options, including safe payment gateways and credit/debit cards. Detailed information is available while you’re checking out.

7.Are My Personal Details Secure?

Yes. Sultan places a high priority on protecting your personal data. We safeguard your data against unauthorized access and disclosure by putting in place industry-standard security procedures. 

8. After I Place My Order, Can I Change It? 

Order adjustments might not be possible after it has been placed. Before finalizing your transaction, please check your order information one more time. For additional help, get in touch with our customer service. 

9. Do You Offer Gift Cards? 

We do provide gift cards, yes. See our product listings for them. Gift cards are a great way to give because they let the recipient select the things they want.

10. What Happens If I Receive a Damaged or Incorrect Item? 

For any inconvenience, we sincerely regret. Within seven days of delivery, please get in touch with us if you receive an inaccurate or damaged item. For a speedy resolution, include information and, if at all feasible, images. 

Please do not hesitate to contact us should you have any more queries or need more information. Thank you for putting your trust in Sultan!